After moving to Los Angeles to pursue graduate work, I kept finding myself updating the training manuals at the call centers I was working at part time. I'd been studying international cultures, but as the daughter of two English language nerds and educators, it's probably not too surprising to anyone that I was gravitating towards writing, editing, and product education.
Over the years, that's naturally led way to all things UX and content design, avoiding user frustration by building products with clear communication from the start. I've had the privilege of learning from brilliant writers, UX-ers, and other leaders at the world's largest social media company and at some small but mighty startups. I bring my editor's eye and lifelong curiosity when choosing the best language to meet your user needs - and deliver results.