After majoring in art and theology in college, I moved to Los Angeles for graduate school in Intercultural Studies, and I soon went from editing dissertations to updating the training manuals at the call centers I worked at part time. The daughter of two English language nerds and educators, my career journey is probably not too surprising to anyone.
Before I knew it, I was leading customer-facing departments with the philosophy that empathy, curiosity, and great communication go a long way. I've gone on to apply these insights in various product teams when choosing the best language to best serve users - and deliver results.
All art and photography throughout this site (except for the black & white portrait) is also my work.
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